At Himalayan Nomad Trek, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Details: Name, email address, phone number, nationality, and passport details (for permit purposes).
- Payment Information: Credit/debit card details, billing address, and transaction history.
- Travel Preferences: Trekking interests, dietary requirements, and medical conditions (if necessary for safety reasons).
- Website Usage Data: IP address, browser type, and browsing activity collected through cookies.
2. How We Use Your Information
We use your information to:
- Process bookings, payments, and travel arrangements.
- Provide customer support and respond to inquiries.
- Customize trekking and tour packages based on your preferences.
- Send important updates regarding your trip.
- Improve our website, services, and user experience.
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:
- Secure payment processing through trusted third-party providers.
- Encryption of sensitive data.
- Restricted access to personal information within our team.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share it with:
- Government authorities (for necessary travel permits and legal compliance).
- Trusted service providers (hotels, airlines, and trekking guides) to ensure smooth travel arrangements.
- Law enforcement agencies, if required by law.
5. Use of Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage you to read their privacy statements before providing any personal information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the personal data we hold about you.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 Email: info@himalayanomad.com
📞 Phone: +977-9856033919